Help CentreShipping Destinations, Costs & Delivery Times
Need something cleared up? Here are our most frequently asked questions.
Shipping Destinations, Costs & Delivery Times
We aim to process your order within 1 working day – our warehouse teams do not operate during the weekends.
Our cut-off time is 1PM GMT, any orders placed after the cut-off time will be processed on the following day.
We proudly ship to most countries worldwide. Please refer to the sections below for destinations and shipping costs. We do not deliver to freight forwarding addresses or P.O. Boxes.
Delivery times are estimated from the shipping date and are subject to factors like weather and postal congestion. Shipping prices will be displayed at checkout.
Regions
Australia, New Zealand, Christmas Islands
Delivery Lead Times
Standard 5-8 Working Days
Cost
$6.95
Regions
Brunei, Cambodia, China*, Hong Kong SAR*, Indonesia, Japan, Macao, Malaysia, Myanmar (Burma) Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.
Delivery Lead Times
Standard 7-12 working days
Cost
$10.00
*$6.95
Shipments to countries outside of the Australia may encounter strict customs controls, potentially leading to delays. You might be contacted by our courier or customs clearance broker for import authorisation. Failure to provide authorisation may result in import duties or other fees. It's advisable to contact your local customs office before placing your order.
Review our Terms and Conditions for more on the shipment of your order.